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Beyond Chatbots: Understanding the Real AI Advantages of Salesforce Service GPT

Salesforce stands out as a more dependable and versatile platform for managing customer relationships, providing outstanding tools and features encompassing sales, customer service, marketing, and beyond. In June 2023, Salesforce unveiled its highly anticipated product, Salesforce Service GPT, poised to revolutionize the realm of customer service. While still in development, it has already demonstrated remarkable […]

  • Sanchanashree R
    Sanchanashree R
  • November 30, 2023